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FAQ: Frequently Asked QuestionsCan not Find Hardware KeyPlease go through the following instructions step by step if an error message "Can not find hardware key!" pops up when you start the software :
If the problem still exists, please contact us. Platform and HardwareThe supported platforms are Windows 2000/XP/NT/Vista. There is no limit on the file size of seismic data except your physical memory. To make sure the software runs smoothly and efficiently, the minimum requirements are:
Download SoftwareAfter purchasing the software, you will get a customized software distribution directory. Please keep your download information in safety. All Geogiga commerical software can only be accessed with that information. Install SoftwareYou can install the software on any machines, but only one USB software protection key is provided for a single licence. To run software on several machines at the same time, you have to order a network protection key for multiple licences. Upgrade SoftwareUsually, you get one-year free upgrade and technical support after purchasing the software. However, the policy was changed after July 20008. Now, you can enjoy the lifetime free maintenance and ask for additional features at any time without extra charge. FreewareYes, you can download and distribute the free software. However, Geogiga does not provide technical support for the freeware and does not guarantee the results either. Training CourseGeogiga Software is easy to use and learn. With the assistance of demo, tutorial, manual, and free technical support, you should be able to know how to use the software within a few days. Each year, several courses are held internationally. We can also provide on-site training course as required. Please contact us for further information. |
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