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FAQ: Frequently Asked Questions
Can not Find Hardware Key
If the error message "Cannot find hardware key!" appears when you start the software, please go through the following instructions step by step :
If the problem persists, please contact us .
Platform and Hardware
The supported platforms are Windows 2000, XP, Vista, 7, 8, 10, and Windows Server 2003, 2008, 2012, 2016.
There is no limit on the data file size except the physical memory of your computer. To ensure that the software runs smoothly and efficiently, the minimum requirements are:
After purchasing the software, you will get a customized software distribution directory. Please keep your download information in a safe place. All Geogiga commerical software can only be accessed with this information.
You can install the software
on any machine, but only
one USB software protection key
is provided for a single licence.
Yes, you may download and distribute the free software. However, Geogiga does not provide technical support for the freeware and is not responsible for any results.
Geogiga Software is easy to use and learn. With the assistance of demos, tutorials, manuals, and free technical support, you will be able to learn to use the software within a few days.
Each year, several courses are held internationally. We may also provide on-site training courses as required. Please contact us for further information.
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